Important: After physically installing your IQ-CAM, you are required to calibrate your IQ-CAM before using it, otherwise you won’t be able to see live video or most event types.
Calibrating your IQ-CAM:
Your IQ-CAM requires calibration if the camera icon is red, as shown:
If the IQ-CAM is not calibrated, you will be unable to view live video and the camera will not report events recorded using its internal accelerometer, including: Harsh Braking, Rapid Acceleration, Sharp Turns. The IQ-CAM must be online for it to be calibrated. Please confirm the vehicle is parked and stationary on flat, level ground before performing calibration, otherwise the IQ-CAM may get a bad calibration and report events incorrectly.
To calibrate the IQ-CAM:
- Confirm the IQ-CAM is powered and online
- Click the red camera icon in the “Actions” column on AirIQ Fleet as shown above.
- In the new pop-up window, select your desired sensitivity option of the three: low, medium (default), or high.
- Click “Calibrate,” and AirIQ Fleet will attempt to calibrate the camera.
After a successful calibration, the camera icon in the “Actions” column will turn gray, indicating the camera is now calibrated and live video is available. You will now be directed to the camera settings screen.
NOTE: If you attempt to calibrate the IQ-CAM while it is offline, you’ll be prompted to wake the camera up by tapping on the screen. After doing so, click “Retry,” and AirIQ Fleet will then proceed through the calibration steps as normal.